Terms of service
This website is operated by Muscle Asylum. Throughout the site, the terms “we”, “us” and “our” refer to Muscle Asylum. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).
Please read these Terms carefully before using our website.
1. Acceptance of Terms
By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms, along with our Privacy Policy, Return Policy, and other policies.
If you do not agree, please do not use our website.
2. Eligibility
By using this site, you confirm that:
- You are at least 18 years of age, or
- You are using the website under supervision of a parent/guardian
You agree not to use our products or services for any unlawful or unauthorized purposes.
3. Online Store Terms
You agree:
- Not to misuse the website or its content
- Not to upload viruses, malware, or harmful code
- Not to attempt unauthorized access to our systems
Violation of these terms may result in immediate suspension or termination of your access.
4. Product Information & Pricing
- All prices are listed in INR (₹) and are subject to change without prior notice
- We strive for accuracy but do not guarantee that product descriptions, images, or pricing are error-free
- We reserve the right to correct errors and cancel orders if required
5. Orders & Payments
- We reserve the right to accept, reject, or cancel any order at our discretion
- Orders may be cancelled due to:
- Pricing errors
- Product unavailability
- Suspicious or fraudulent activity
Payment Security
All payments are processed via secure third-party gateways. We do not store sensitive card details.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary due to logistics or external factors
- We are not liable for delays caused by courier partners or unforeseen circumstances
- Risk of loss passes to the customer upon delivery
7. Returns, Refunds & Exchanges
- Returns are subject to our Return & Refund Policy
- Certain products (like opened supplements) may not be eligible for return due to hygiene and safety reasons
- Refund timelines depend on the payment method and processing banks
8. Intellectual Property
All content on this website, including:
- Logos
- Images
- Text
- Graphics
is the property of Muscle Asylum and protected under applicable intellectual property laws.
You may not copy, reproduce, or use our content without written permission.
9. Third-Party Tools & Links
We may provide access to third-party tools or links.
- These are provided “as is” without warranties
- We are not responsible for third-party websites, services, or content
10. User Content & Feedback
If you submit reviews, comments, or feedback:
- You grant us the right to use, modify, and publish them
- You confirm the content is not unlawful, abusive, or misleading
We reserve the right to remove inappropriate content.
11. Prohibited Uses
You are prohibited from using the site:
- For illegal activities
- To violate intellectual property rights
- To spread malware or harmful code
- To collect personal data of others
- To engage in fraudulent or misleading practices
12. Disclaimer of Warranties
All products and services are provided “as is” and “as available”.
We do not guarantee:
- Uninterrupted website access
- Error-free operation
- Specific fitness or health results from product usage
13. Limitation of Liability
To the maximum extent permitted by law:
Muscle Asylum shall not be liable for:
- Indirect or consequential damages
- Loss of profits, data, or business
- Any adverse effects from product usage (unless proven defective)
14. Indemnification
You agree to indemnify and hold harmless Muscle Asylum from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Misuse of our website or products
15. Termination
We reserve the right to:
- Suspend or terminate your account
- Deny access to our services
if you violate these Terms.
16. Governing Law
These Terms shall be governed by and interpreted under the laws of India.
Any disputes shall be subject to jurisdiction of courts in City – e.g., Gurgaon, Haryana.
17. Changes to Terms
We may update these Terms from time to time.
Continued use of the website after updates constitutes acceptance of the revised Terms.
18. Contact Information
For any questions regarding these Terms:
Muscle Asylum
Email: contact@muscleasylum.in
Website: https://www.muscleasylum.in